物流政策

Shipping Policy

At CutepidClub, every product is carefully inspected and securely packaged before shipment to ensure a safe delivery experience.

Because our products are original-designed home goods, some items require additional preparation and protective packaging before shipping.

Processing Time

Orders are usually processed within:

3–5 business days

after payment confirmation.

This time includes product inspection, preparation, and secure packaging.


Shipping Time

For orders shipped to the United States:

Estimated delivery time: 7–18 business days after shipment.

Delivery times may vary depending on:

  • Customs clearance procedures

  • Carrier operations

  • Weather conditions

  • Holidays

  • Other unexpected circumstances

We always work with reliable logistics partners to provide a stable and traceable delivery experience.


Tracking Information

Once your order has been shipped, tracking information will be sent to your email.

Please allow several days for tracking information to become active after shipment.

You may use the tracking number provided to monitor your package throughout the delivery process.


Shipping Coverage

We currently provide shipping services within the United States.

Due to carrier restrictions, we are unable to ship to:

  • APO/FPO military addresses

  • PO Box addresses

  • Certain remote areas

  • Some U.S. territories and overseas regions


Duties & Import Fees

Orders shipped through our designated shipping service include customs handling according to the shipping arrangement.

Customers will generally not be required to pay additional customs duties or import-related fees upon delivery.


Delivery Delays

International shipping may occasionally experience delays caused by:

  • Customs inspections

  • Carrier delays

  • Weather conditions

  • Peak holiday seasons

These situations are beyond our direct control, but we will assist you in checking the shipment status whenever needed.


Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

CutepidClub is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by customers.


Contact Us

Email:
guluzikeai@gmail.com